Studies

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EMEA WFM Project

The Objective
AMEX came to us looking for support in recruiting a new Workforce Management team for their EMEA based operation and had several roles within resource planning that they needed filling quickly due to an organisational restructure. These roles ranged from Analyst to Director of WFM.

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Global Resource Planning Manager

The Objective
ASOS asked for our support in recruiting a Global Resource Planning Manager during an exciting period of growth and transformation for the business. They required a candidate with vast experience of resource planning and someone who had had global exposure in their previous role.

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Resource Planning & Insights Manager

Spark Energy
The Objective
Pact approached Spark Energy after finding out that they were recruiting for a Resource Planning & Insights Manager for it’s growing contact centre operation based in the Scotland.

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