Pact was created with a clear vision and goal: to be the trusted recruitment partner within the UK customer operations industry.
Pact specialises in recruiting within the niche areas of customer operations. These include: planning, analytics, customer engagement and change & transformation.
Since Pact was formed in 2012, it has supported thousands of people in their search for new career opportunities, as well as hundreds of clients - including some of the UK’s best known and loved brands - in helping them secure the best talent our industry can offer. This is what we are most proud of and it is central to our values.