Resource Planning & Insights Manager
Pact approached Spark Energy after finding out that they were recruiting for a Resource Planning & Insights Manager for it’s growing contact centre operation based in the Scotland.
Pact mapped the market in the area using various methods and channels to market as well as leaning on its strong existing network of planning professionals in Scotland to generate the required shortlist to move the process forward.
Pact identified 3 candidates that matched the brief that was given, and all 3 candidates were interviewed for position. We secured the right individual for the client not only due to their excellent planning experience, but the candidate was culturally aligned and had the right background to cope with the level of pace the business was growing at.