Resource Planning Analyst

Location:Leeds, West Yorkshire


Salary: £30000 - £35000 per annum

Job Reference: 888528 - 2

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Company Description

Resource Planning Analyst

West Yorkshire

Salary up to £35,000

PACT is delighted to be working with one of the leading businesses in the UK in its sector boasting a FTSE 250 status and who pride themselves on the effectiveness of their service. The client is searching for a Resource Planning Analyst who will be responsible for back office planning, producing accurate supply and demand forecasts and complete detailed forecast variance analysis.

Key Responsibilities

  • Produce short, medium and long-term plans for back office Operations focusing on both supply and demand drivers
  • Provide insightful commentary and making and tracking recommendations
  • Produce forecasts and schedules for front office functions at daily, weekly and interval level
  • Carry out root cause analysis to improve accuracy
  • Ensure planning processes adhere to the OMF and share best practice across the planning community

Essential Skills and experience

  • Experience producing forecasts within Excel
  • Client Facing experience at planning level, with ability to manage relationships accordingly
  • Deep knowledge of planning principles
  • Strong analytical and numerical background
  • Experience within a contact centre environment
  • Strong organisational, planning and time management skills

To take advantage of this rare opportunity with PACT please contact us by using the application link