Scheduling Analyst

Location:West Yorkshire


Salary: £20000 - £25000 per annum

Job Reference: 888515-1

Consultant: Sanjay Devit
0203 869 4549

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Company Description

Scheduling Analyst

West Yorkshire

Salary: Up to £25k + benefits

PACT are pleased to be working with one of Europe’s leading professional service companies, assisting it in finding an experienced Scheduling Analyst. The organisation is a FTSE 250 business which due its highly successfully ongoing projects is going through a period of growth. The role will support the senior management team in maintaining the optimal agent schedule design and profile to meet business demands.

Key Responsibilities:

  • Analyse the efficiency of schedules resulting in optimum solutions and managing offshore activities
  • Optimising schedules to achieve best intraday plans to handover to the tactical planning team
  • Scheduling bank holidays
  • Maintaining key relationships through effective communication with all planning teams and business planning meetings
  • Lead handover meetings with effective communication with tactical planning and operations
  • Responsible for adhoc projects and engaging with all relevant teams to achieve desired outcomes
  • Required on occasion to work out of hours to reach all operational areas

Skills & Experience

  • Experience Scheduling/Planning
  • Meeting challenging deadlines
  • Advanced understanding of Workforce management systems
  • Proficient organisational skills
  • Experience analysing data and making important business decisions
  • High MS Office skills including Excel & amp

To take advantage of this opportunity with PACT use the application link provided