Pact was created with a clear vision and goal: to be the trusted recruitment partner within the UK customer operations industry.
Pact specialises in recruiting within the niche areas of customer operations. These include: resource planning, analytics, change & transformation and operational excellence.
Since Pact was formed in 2010, it has supported thousands of people in their search for new career opportunities, as well as hundreds of clients - including some of the UK’s best known and loved brands - in helping them secure the best talent our industry can offer. This is what we are most proud of and it is central to our values.